Experience points (XP) track your engagement and progress with ConvertMate. As you complete actions like connecting platforms, finishing quick wins, and running agents, you earn XP and unlock higher tiers that recognize your growing expertise.
How XP works
XP accumulates automatically as you use ConvertMate. Every meaningful action earns points, and your total XP determines your current tier. Your XP total never decreases—it only grows as you accomplish more.
Where you see your XP:- Dashboard header shows current XP and tier badge
- XP notifications appear when you earn points
- Settings page displays detailed progress breakdown
- Tier progress bar shows how close you are to the next level
- Provides clear feedback on your platform engagement
- Recognizes consistent use and milestone achievements
- Creates a sense of progress as you build marketing skills
- Helps you track how actively you're using ConvertMate
Ways to earn XP
Different actions earn different amounts of XP based on their impact and effort:
Connect a platform: 100 XP- Earned when you successfully connect and authenticate any marketing platform
- Applies to e-commerce platforms, analytics tools, and marketing channels
- One-time reward per platform connection
- Highest XP reward because platform connections unlock more capabilities
- Earned each time you mark a quick win as completed
- Available daily during trial, weekly for paid accounts
- Repeatable—earn XP for each quick win you finish
- Builds consistent engagement habits
- One-time reward for finishing the initial setup process
- Earned after completing all onboarding steps
- Includes website analysis, team setup, and platform selection
- Recognizes the effort of getting fully set up
- Earned for consecutive days of platform activity
- Triggers when you complete any meaningful action (running agents, finishing quick wins)
- Rewards consistent daily engagement
- Streak bonus increases with longer streaks
- One-time reward for your first content share or export
- Recognizes when you start putting ConvertMate insights to work
- Applies to exporting data, sharing reports, or publishing content
Understanding tiers
Your total XP determines your tier level. Tiers represent your experience and engagement with the platform:
Bronze tier (Newbie): 0-199 XP- Starting tier for all new users
- Focus on learning platform basics
- Completing onboarding and connecting first platforms
- Building foundation for marketing automation
- Shows regular platform engagement
- Comfortable running agents and completing quick wins
- Building consistent habits with marketing automation
- Reached by most users within first few weeks
- Demonstrates advanced platform usage
- Running agents regularly across multiple areas
- Connected multiple platforms for comprehensive data
- Typically requires 1-2 months of active use
- Highest tier showing expert-level engagement
- Deep integration into marketing workflows
- Extensive use of automation and AI agents
- Represents long-term, consistent platform adoption
Tracking your progress
Monitor your XP and tier progress from multiple locations:
Dashboard view:- Check the top-right corner of your dashboard
- See current XP total and tier badge
- Hover over badge to view next tier requirements
- Click badge to open detailed progress view
- Real-time XP awards appear after completing actions
- Shows amount earned and updated total
- Tier unlock notifications with visual celebration
- Achievement badges for milestone moments
- Navigate to Settings > My details
- View complete XP history by action type
- See progress bar to next tier
- Review all unlocked achievements
Tier milestones and achievements
Reaching new tiers unlocks achievement badges that appear in your profile:
Tier achievements:- Silver unlocked: "Practitioner" badge
- Gold unlocked: "Professional" badge
- Platinum unlocked: "Expert" badge
- Display on your profile and in team workspace
- First agent execution
- 10 quick wins completed
- 5 platforms connected
- 30-day engagement streak
- 100 total agent runs
- Visual recognition of your progress
- Shows expertise level to team members
- Creates engagement milestones to pursue
- Reflects growing marketing automation skills
XP best practices
Maximize your XP growth by focusing on high-value actions:
Prioritize platform connections early:- Each connection earns significant XP
- Unlocks better quick wins and recommendations
- Provides more data for AI-powered insights
- Start with your most important marketing channels
- Daily engagement builds XP steadily
- Small actions add up over time
- Creates positive platform usage habits
- Maintains streak bonuses for extra XP
- One-time 50 XP boost
- Sets up foundation for effective platform use
- Unlocks full access to all features
- Worth the upfront effort
- XP rewards reflect actual platform value
- Running agents earns more than passive browsing
- Completing tasks matters more than starting them
- Quality engagement beats checking boxes
XP and team workspaces
XP is personal, not shared across team workspaces:
Individual tracking:- Each user has their own XP total
- Tiers reflect personal engagement level
- Achievements are unique to each account
- Progress doesn't transfer between workspaces
- Team members can see each other's tier badges
- Helpful for identifying platform experts
- Shows who's most active with automation
- Creates friendly engagement competition
- Higher-tier users often share insights with team
- Demonstrates who has deep platform knowledge
- Helps newer users find experienced team members
- Recognizes power users and champions
Frequently asked questions
Can XP decrease or be lost?No. XP only increases. Your total accumulates over time and never decreases, even if you're inactive for a period.
Do different plans earn XP differently?All users earn XP the same way regardless of plan. Free, trial, and paid accounts use identical XP rates and tier thresholds.
What happens after reaching Platinum tier?XP continues accumulating even after Platinum. Future updates may add higher tiers, so your XP progress carries forward.
Does XP affect credits or billing?No. XP is separate from credits and billing. Tiers don't grant additional credits or change subscription costs.
Can I see other users' XP totals?Team members see tier badges but not exact XP numbers. This provides recognition without creating unhealthy comparisons.
How long does it take to reach each tier?Typical progression with regular use:
- Silver tier: 1-2 weeks
- Gold tier: 1-2 months
- Platinum tier: 3-6 months
Actual timing depends on your engagement level and how actively you use platform features.
Do agent executions earn XP?Running agents contributes to streak maintenance and milestone achievements but doesn't directly award XP per execution. Focus on completing quick wins and connecting platforms for fastest XP growth.
Can I turn off XP notifications?Currently, XP notifications are part of the platform experience. They're designed to be subtle and celebratory without being distracting.