Do unused credits roll over to the next month?

No, unused monthly credits do not roll over to the next month. Credits included in your subscription plan reset on your billing date and any unused credits from the previous month expire.

How monthly credits work

Credit allocation

Each plan includes a monthly credit allocation:

• Free plan: 100 credits per month
• Starter plan: 300 credits per month
• Growth plan: 1,200 credits per month
• Business plan: 5,000 credits per month

These credits renew automatically on the same day each month (your billing date).

Credit expiration

On your billing date:

• Unused credits from the previous month expire
• Your balance resets to your plan's monthly allocation
• You cannot accumulate credits across months

Example:

• You have the Growth plan (1,200 credits per month)
• Billing date is the 15th
• On January 15th, you get 1,200 credits
• You use 800 credits during January
• On February 15th, the remaining 400 credits expire
• Your balance resets to 1,200 credits for February

Why credits don't roll over

The no-rollover policy exists because:

• Monthly subscriptions provide predictable, recurring value
• Plans are priced based on expected monthly usage
• Rolling over credits would create unlimited accumulation
• It encourages consistent usage of the platform
• Similar to gym memberships or other subscription services

Credit packages vs monthly credits

There's an important distinction:

Monthly subscription credits

Do NOT roll over:

• Credits included in Free, Starter, Growth, or Business plans
• Reset every month on billing date
• Cannot be accumulated

Purchased credit packages

Do NOT expire (for 12 months):

• Credit packages you purchase separately
• Valid for 12 months from purchase date
• Can be used alongside subscription credits
• Remain available even if you cancel subscription

Example:

• You have Growth plan (1,200 credits per month)
• You purchase a 500-credit package in January
• Subscription credits renew monthly (don't roll over)
• Purchased 500 credits remain until January next year
• They don't expire each month like subscription credits

Learn about credit packages

Maximizing your monthly credits

Since credits don't roll over, here's how to get the most value:

Plan ahead

Track your usage:

• Check Settings → Credit usage to see spending patterns
• Monitor credit balance in the top navigation
• Set up usage alerts (Settings → Notifications)
• Understand which agents cost how many credits

Schedule strategically:

• Plan agent runs throughout the month
• Don't wait until the end to use credits
• Set up workflows to use credits automatically

Use credits before renewal

Week before renewal:

• Check your remaining balance
• Run agents you've been postponing
• Process batch optimizations
• Generate content calendars
• Run comprehensive analyses

Activities that use credits effectively:

• Product IQ analysis (50 credits) - Deep insights worth using
• Content optimization batches - Improve multiple products
• Comprehensive SEO audits - Site-wide analysis
• Competitor research - Strategic intelligence
• Content calendar generation - Planning for next month

Set up automated workflows

Workflows ensure consistent credit usage:

• Weekly SEO monitoring
• Daily AI presence checks
• Bi-weekly content optimization
• Monthly competitor analysis

Automated workflows prevent forgetting to use credits and ensure you get value every month.

Right-size your plan

If you consistently have leftover credits:

• You might be on a plan that's too large
• Consider downgrading to save money
• Or find more ways to use ConvertMate

If you consistently run out:

• You need a higher plan or credit packages
• Upgrade to the next tier
• Purchase credit packages for specific needs

Compare plans

Checking your credit balance

To see your current credits:

Top navigation:

• Credit count always visible in header
• Updates in real-time as you use credits

Settings → Plan & billing:

• Current balance
• Next renewal date
• Usage this month
• Remaining days until renewal

Settings → Credit usage:

• Detailed usage history
• Which agents used how many credits
• Daily spending patterns
• Month-to-date total

View your credit usage

Credit renewal timing

When credits renew

Monthly subscribers:

• Credits renew on the same day each month
• If you signed up on January 15th, renewal is 15th of every month
• If signup date doesn't exist in a month (like 31st), renewal happens on the last day

Annual subscribers:

• Credits still renew monthly
• But you're billed annually (pay once per year)
• Credits reset every month even with annual billing

Renewal notifications

You receive notifications:

• 7 days before renewal (reminder to use remaining credits)
• 1 day before renewal (last chance to use credits)
• On renewal day (confirming new credits available)

Enable these in Settings → Notifications to avoid losing unused credits.

What happens to credits when you change plans

Upgrading mid-month

When you upgrade:

• You immediately get the new plan's full monthly allocation
• Credits from the old plan are replaced (not added)
• Next renewal uses the new billing date or keeps existing date

Example:

• You have Starter (300 credits), used 200, have 100 left
• On January 20th, you upgrade to Growth (1,200 credits)
• You immediately get 1,200 credits (the 100 remaining are replaced)
• Next renewal is February 20th with 1,200 credits

Downgrading mid-month

When you downgrade:

• Change takes effect at next billing date (not immediately)
• You keep current plan credits until renewal
• After renewal, you get the lower plan's allocation

Example:

• You have Growth (1,200 credits), next renewal February 15th
• On January 20th, you downgrade to Starter
• You keep 1,200-credit allocation until February 15th
• On February 15th, renewal gives you 300 credits (Starter amount)

Canceling subscription

When you cancel:

• You keep current credits until subscription ends
• Use them before end date (they expire with subscription)
• Purchased credit packages remain valid for 12 months

Credit package rollover

Since this is a common question about packages specifically:

Purchased packages:

• Valid for 12 months from purchase
• Don't expire monthly like subscription credits
• Survive subscription cancellations
• Can be used after reactivating

Usage order:

• Subscription credits are used first
• Package credits are used after monthly allocation runs out
• This maximizes value from your subscription

Enterprise and custom plans

Enterprise customers can negotiate:

• Custom credit allocations
• Rollover terms
• Annual credit pools
• Flexible expiration policies

Contact sales@convertmate.io to discuss custom credit arrangements.

Alternative: Purchase packages for big projects

If you have a large project coming up and want credits that don't expire monthly:

Purchase credit packages:

• 100 credits - $15
• 500 credits - $60
• 1,500 credits - $180
• 5,000 credits - $600

These last 12 months and can be used for special projects without worrying about monthly expiration.

Purchase credit packages

Common scenarios

Scenario 1: Vacation or slow month

Problem: You're away and can't use ConvertMate this month Options:

• Set up automated workflows before you leave
• Ask a team member to use credits
• Accept the unused credits will expire
• Consider downgrading if this happens often

Scenario 2: End of month with leftover credits

Problem: It's the 25th and you have 400 credits left Solution:

• Run agents you've been postponing
• Do comprehensive audits (site health, content analysis)
• Generate content calendars for next month
• Optimize products in bulk
• Research keywords for future content

Scenario 3: Irregular usage patterns

Problem: Some months you need many credits, others you don't Solution:

• Use base plan for consistent monthly usage
• Purchase credit packages for high-usage months
• Packages last 12 months, so buy when needed
• This is more cost-effective than staying on a high-tier plan

Summary

Monthly subscription credits:

• Do NOT roll over
• Expire on billing date
• Reset to plan allocation monthly

Purchased credit packages:

• Valid for 12 months
• Don't expire monthly
• Survive cancellation

Best practices:

• Monitor usage throughout the month
• Use credits before renewal
• Set up automated workflows
• Right-size your plan
• Purchase packages for big projects

View your credit usage

What's next

• Understanding the credits system
• Upgrade or change your plan
• Set up automated workflows
• Monitor credit usage

Questions about credits? Use the chat widget in the bottom-right corner or email support@convertmate.io.